Refund Policy

No-Refund Policy

At Solsubscription, we maintain a strict no-refund policy on all purchases. Once payment has been made and processed, we are unable to provide refunds under normal circumstances. This policy is in place due to the digital nature of our products and services.

When you purchase a subscription through our platform, you are paying for digital access credentials that are delivered promptly after payment confirmation. Due to the immediate delivery of these digital goods and the inability to "return" digital products, we cannot offer refunds once the transaction is complete.

Exceptions to Our Policy

While we maintain a strict no-refund policy, we recognize that certain exceptional circumstances may warrant consideration. Refunds may be considered only in the following situations:

• Service Error: If you are unable to access the subscription due to an error on our part, and our support team is unable to resolve the issue within 48 hours.
• Double Charging: If our system erroneously charged you multiple times for the same subscription.
• Incorrect Subscription: If you received access to a different subscription than what you specifically ordered and paid for.

Refund Timeframe

If a refund is approved, please note that it may take 5-10 business days for the funds to be returned to your wallet. The exact timing depends on various factors including the blockchain network congestion and processing times.

Additional Information

We strongly encourage all customers to thoroughly review the subscription details before making a purchase. If you have any questions about a subscription or our services, please contact our support team before completing your transaction.

This refund policy is subject to change at any time without prior notice. The policy that was in effect at the time of your purchase will apply to your transaction.